Software
We've compiled a list of 22 free and paid alternatives to Support Incident Tracker. The primary competitors include Deskpro, Freshdesk. In addition to these, users also draw comparisons between Support Incident Tracker and TeamClerk, Jira, Freshdesk. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
We've compiled a list of 22 free and paid alternatives to Support Incident Tracker. The primary competitors include Deskpro, Freshdesk. In addition to these, users also draw comparisons between Support Incident Tracker and TeamClerk, Jira, Freshdesk. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Team Clerk is task management software that automatically keeps your team organized and monitors...
Jira, a project management and issue tracking system, empowers software development teams with robust features for task organization, progress tracking, and client feedback management.
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
SpiraPlan by Inflectra offers a comprehensive Agile Project Management System, consolidating requirements, releases, iterations, tasks, and issues in one synchronized environment. Integrated with version control and development tools like Jira and G…
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
open-source enterprise grade issue and ticket tracking system
Support Incident Tracker (or SiT!
Support Incident Tracker (or SiT!
Linux
Mac
Windows
Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.
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