Software
We've compiled a list of 157 free and paid alternatives to osTicket. The primary competitors include Wrike, GitHub. In addition to these, users also draw comparisons between osTicket and HelpCrunch, UseResponse, SupportBee. Also you can look at other similar options here: Development Tools.
We've compiled a list of 157 free and paid alternatives to osTicket. The primary competitors include Wrike, GitHub. In addition to these, users also draw comparisons between osTicket and HelpCrunch, UseResponse, SupportBee. Also you can look at other similar options here: Development Tools.
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InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
Atera provides an all-in-one MSP platform: Remote Monitoring, Service Desk, CRM, Cloud services and...
osTicket is a widely-used open source support ticket system.
osTicket is a widely-used open source support ticket system.
Linux
Web-Based
Windows
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, web-based and easy to setup and use. The best part is, it's completely free.
Service Level Agreement (SLA) Management
Macros/Templated Responses
Automated Routing
Workflow Configuration
Customizable Forms
Customizable Fields
Self Service Portal
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