Software
We've compiled a list of 28 free and paid alternatives to GLPI. The primary competitors include Spiceworks Help Desk, InvGate Service Desk. In addition to these, users also draw comparisons between GLPI and Trellis Desk, osTicket, Freshservice. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 28 free and paid alternatives to GLPI. The primary competitors include Spiceworks Help Desk, InvGate Service Desk. In addition to these, users also draw comparisons between GLPI and Trellis Desk, osTicket, Freshservice. Also you can look at other similar options here: Business and Commerce Tools.
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GLPI is the Information Resource-Manager with an additional Administration- Interface.
GLPI is the Information Resource-Manager with an additional Administration- Interface.
Linux
Mac
Web-Based
Windows
GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers...). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.
The principal functionalities of the application are :
1) the precise inventory of all the technical resources. All their characteristics will be stored in a database.
2) management and the history of the maintenance actions and the bound procedures. This application is dynamic and is directly connected to the users who can post requests to the technicians. An interface thus authorizes the latter with if required preventing the service of maintenance and indexing a problem encountered with one of the technical resources to which they have access.
Helpdesk ticketing
Knowledge base
REST API
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