Software
We've compiled a list of 154 free and paid alternatives to Freshworks. The primary competitors include Help Scout, Slack. In addition to these, users also draw comparisons between Freshworks and Userlike, Freshdesk, Birdeye. Also you can look at other similar options here: Customer Service Software, Digital Customer Service Software.
We've compiled a list of 154 free and paid alternatives to Freshworks. The primary competitors include Help Scout, Slack. In addition to these, users also draw comparisons between Freshworks and Userlike, Freshdesk, Birdeye. Also you can look at other similar options here: Customer Service Software, Digital Customer Service Software.
A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…
Slack is the hub for seamless collaboration, offering real-time messaging, file sharing, and integration with apps. Get work done efficiently from anywhere.
Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
BirdEye helps businesses manage customer feedback, online reviews, and social media mentions. It provides tools for reputation management, customer experience, and marketing. BirdEye allows you to monitor and respond to reviews, collect customer fee…
Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.
Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.
Pipedrive is a customer relationship management (CRM) tool that focuses on helping sales teams manage their leads and deals effectively. It provides a visual pipeline interface that allows users to track and prioritize deals through various stages o…
ChurnZero is a platform for managing and reducing customer loss (churn) in companies. It provides tools for interacting with customers, tracking their activity, and analyzing data to respond to signs of possible customer loss in a timely manner. Chu…
LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.
Freshworks provides innovative, easy-to-use business solutions, offering modern SaaS solutions that tackle complex business challenges. The platform includes customer service, IT, and CRM tools, enhanced with generative AI, enabling businesses to deliver support and engage customers across web, mobile, social, and messengers within a cloud-based environment.
Freshworks provides innovative, easy-to-use business solutions, offering modern SaaS solutions that tackle complex business challenges. The platform includes customer service, IT, and CRM tools, enhanced with generative AI, enabling businesses to deliver support and engage customers across web, mobile, social, and messengers within a cloud-based environment.
Web-Based
Text Summarization
Automated Text Generation
Support Ticket Management
Multi-Channel Communication
Knowledge Base Management
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