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We've compiled a list of 99 free and paid alternatives to Totango. The primary competitors include Wrike, ZoomInfo SalesOS. In addition to these, users also draw comparisons between Totango and Slack, Asana, Hootsuite. Also you can look at other similar options here: Customer Service Software, Customer Success Software.


Wrike
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Dynamic work management platform fostering seamless collaboration in task handling, project planning, and document sharing. Perfect for businesses with multiple teams requiring efficient coordination. Track time and manage tasks effortlessly.

This B2B sales prospecting software identifies your ideal customer profile and pinpoint ready-to-buy prospects, accelerating both pipeline and revenue generation. Elevate your sales strategy with ZoomInfo SalesOS.

Slack
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Slack is the hub for seamless collaboration, offering real-time messaging, file sharing, and integration with apps. Get work done efficiently from anywhere.

Asana
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Asana is a comprehensive project management software that enables teams to efficiently manage tasks and projects. Its features include task creation and assignment, priority setting, progress tracking, and file attachment.

Hootsuite
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Hootsuite is a social media management tool that combines scheduling, content creation, analytics, and social listening in one place. It helps you effectively manage multiple profiles across multiple social networks, track activity and analyze resul…

monday.com
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A versatile cloud-based platform, optimizes project management and team collaboration. Boosting productivity across software development, marketing, sales CRM, HR, it empowers seamless task tracking, deadline management, and analytics for enhanced p…

Freshdesk
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Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

HubSpot Service Hub
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HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…

Mediatool
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Mediatool is a comprehensive media planning and management platform designed to streamline and optimize advertising workflows. It offers features such as budget tracking, collaboration tools, reporting, and more. Mediatool aims to simplify the proce…

Nextiva
Free Trial Subscription

Nextiva's business phone app provides a complete solution, offering unlimited HD voice calls, video conferencing, SMS/MMS messaging, call routing, advanced voicemail, custom caller ID, screen sharing, and instant messaging in a single app. Take adva…

Streamlines customer success for subscription-based businesses by harnessing customer data, monitoring activity changes, and fostering engagement.

Totango Platforms

tick-square Web-Based
tick-square iPad
tick-square iPhone

Totango Video and Screenshots

Totango Overview

Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value.

Customer value is no longer an empty management mantra.

Subscription and recurring revenue models are on the rise, and understanding your customers and delivering recurring value are now must-haves for your company.

Here’s the reality: the days of understanding customer engagement through surveys, support tickets, and periodic check-ins are numbered. Today’s cloud businesses have unprecedented visibility and data on customers, opening up new opportunities – and smarter ways – to understand and engage with them to maximize revenue.

This is where Totango comes in.

By monitoring customer behavior and usage in applications – along with critical relationship data from CRM, billing, and other systems – Totango uncovers customer insights that help you understand which customers need your attention and why.

The result: an engaged and active user base that will help your business thrive: higher customer acquisition, lower churn, happier customers, and faster growth. With leading SaaS and cloud services companies running on Totango, we power insights for over 20 million users, and have developed the top benchmarks and best practices to guide them to their success.

Totango Features

tick-square Win/Loss Analysis
tick-square Predictive Analytics
tick-square Dashboard
tick-square Conversion Tracking
tick-square Account Management
tick-square Revenue Management
tick-square Health Score
tick-square Complaint Monitoring
tick-square Account Alerts
tick-square Survey/Poll Management
tick-square Usage Tracking/Analytics
tick-square Customer Management
tick-square Sentiment Analysis
tick-square Customer Engagement
tick-square Negative Feedback Management
tick-square Multi-Channel Data Collection
tick-square Lead Management
tick-square Communication Management
tick-square Campaign Management
tick-square Product Data Management
tick-square Feedback Management
tick-square Data Visualization
tick-square Template Management
tick-square Alerts/Notifications
tick-square Reporting/Analytics
tick-square Drip Campaigns
tick-square Customer Segmentation
tick-square Onboarding
tick-square Knowledge Management
tick-square Customer Journey Mapping

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Totango Tags

account-management sales-management sales-pipeline sales-crm sales-tracking sales contacts-management

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