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We've compiled a list of 97 free and paid alternatives to Tidio. The primary competitors include ZoomInfo SalesOS, FaceUp Whistleblowing System. In addition to these, users also draw comparisons between Tidio and Atom, Slack, UseResponse. Also you can look at other similar options here: Customer Service Software, Live Chat Software.


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Unified web-based live chat software that merges messages from emails, Facebook Messenger, and website chat into one interface, empowering agents to handle all customer inquiries across channels.

Tidio Platforms

tick-square Windows
tick-square Web-Based
tick-square iPad
tick-square Mac
tick-square Android
tick-square iPhone

Tidio Video and Screenshots

Tidio Overview

Extremely easy installation – once you install the plugin, you’re ready to go
Tidio Chatbots that will solve your customers’ issues 24/7 and generate more leads
Keep track of who visits your website
Contact any customer that is currently visiting your site
Adjust the colour scheme to your needs
Use a dedicated app for mobile and desktop devices (iOS, Android, Windows, OS X, Chrome)
The integrated widget supports 183 languages, with 21 pre-translated language packs available
A modern widget design that suits any website
An offline form for your visitors, so that you get email notifications about messages when you’re not online
Contact your visitors via email when they leave the chat
Integration with Zendesk, GetResponse, SalesForce, MailChimp, and many more
All channels in one place – use chat, email, and Messenger in a single panel
Great technical support 24/5
A free plan available
Our app merges live chat and chatbots in one tool to help you skyrocket your sales and level of customer service. Imagine that a potential client wants to leave you; the Tidio Chatbot can engage them 24/7 (you don’t even have to be online!), offering them help in case of an issue, or asking them for an email address for later contact. Your client is happy, and you have a new lead. Isn’t that excellent customer service?

Tidio Features

tick-square Workflow Management
tick-square Website Integration
tick-square Third Party Integrations
tick-square Social Media Integration
tick-square Routing
tick-square Real-time Conversations
tick-square Offline Form
tick-square Multi-Language
tick-square File Sharing
tick-square Data Import/Export
tick-square Customizable Branding
tick-square Customer Support
tick-square Chat Transcript
tick-square Canned Responses
tick-square Auto-Responders
tick-square Complaint Monitoring
tick-square One-to-One Messaging
tick-square Customer Experience Management
tick-square Geotargeting
tick-square Survey/Poll Management
tick-square Customer Surveys
tick-square Customer Complaint Tracking
tick-square Video Support
tick-square Macros/Templated Responses
tick-square Help Desk Management
tick-square Customer Communication
tick-square Automated Routing
tick-square SSL Security
tick-square Contextual Guidance
tick-square Virtual Assistant
tick-square Transfers/Routing
tick-square Query Suggestions
tick-square Pre-Configured Bot
tick-square Intent Recognition
tick-square For Sales/Marketing
tick-square Chatbot
tick-square Augmented Analytics
tick-square Lead Qualification
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Sentiment Analysis
tick-square Multi-Channel Communication
tick-square Automated Responses
tick-square Multi-Channel Data Collection
tick-square Configurable Workflow
tick-square Knowledge Base Management
tick-square Lead Capture
tick-square Event Triggered Actions
tick-square Widgets
tick-square Transcripts/Chat History
tick-square Real-Time Chat
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Personalization
tick-square Application Management
tick-square Process/Workflow Automation
tick-square Interaction Tracking
tick-square Code-free Development
tick-square AI/Machine Learning
tick-square Feedback Management
tick-square Surveys & Feedback
tick-square Engagement Tracking
tick-square Email Templates
tick-square Customizable Templates
tick-square Real Time Data
tick-square Real Time Monitoring
tick-square Real Time Analytics
tick-square Workflow Configuration
tick-square Tagging
tick-square Real Time Notifications
tick-square Customizable Forms
tick-square Chat/Messaging
tick-square Role-Based Permissions
tick-square Customizable Fields
tick-square Search/Filter
tick-square Performance Metrics
tick-square Monitoring
tick-square Email Management
tick-square Customer History
tick-square Activity Dashboard
tick-square Reporting & Statistics
tick-square Multi-Channel Management
tick-square Mobile Access
tick-square Document Storage
tick-square Customer Database
tick-square Contact Management
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Access Controls/Permissions
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Live Chat
tick-square Natural Language Processing
tick-square CRM
tick-square API

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Tidio Tags

ecommere chatbots bot live-support chat-clients

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