Software
We've compiled a list of 84 free and paid alternatives to HelpDesk. The primary competitors include UseResponse, SupportBee. In addition to these, users also draw comparisons between HelpDesk and Freshdesk, UserVoice, tawk.to. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 84 free and paid alternatives to HelpDesk. The primary competitors include UseResponse, SupportBee. In addition to these, users also draw comparisons between HelpDesk and Freshdesk, UserVoice, tawk.to. Also you can look at other similar options here: Business and Commerce Tools.
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Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
89
UserVoice is a product feedback management platform designed to help you collect, organize, and analyze customer feedback for continuous product discovery. It enables you to prioritize opportunities based on user insights, engage customers with real…
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LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.
69
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
66
Get Satisfaction is a community platform that helps companies create engaging customer experiences...
66
A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…
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The all in one solution: live chat with engage customers, auto responds, SMS service, departments...
The all in one solution: live chat with engage customers, auto responds, SMS service, departments...
Windows
Web-Based
Linux
iPad
Mac
Android
iPhone
The complete way to help your customers
The all in one solution contains: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system with email php imap, attachments, cron jobs, unlimited departments and operators.
Each section can be embed into your website, operator and client dashboard and on top of that it is all mobile optimised.
What is HelpDesk
The complete support solution.
Support Tickets, Frequently asked questions database, Live Chat, Client Management and all is working together how they should.
PHP imap email to tickets, Auto Engage for Live Chat, Web Projects serve all your projects under one installation, unlimited operators, departments, tickets, chats, clients ...
Each section can be embed into your website, operator and client dashboard and on top of that it is all mobile optimised.
Make your clients happy with an easy to use support solution! HelpDesk 3 has been made to have an all in one solution including Live Chat, Support Tickets, Email to Tickets, Client Management, Billing, Client Api, FAQ, CMS and a Blog. All build into one platform for the most affordable price you can imagen. Plus free access to native iOS and Android apps with native push notifications.
Support your customer through support tickets, live chat or email to tickets. Teach your clients with the build in FAQ database and inform them via the blog system. Create unlimited pages with content, images and videos straight from the content management system. Bill customers with the smart credit system or select the membership based payment system. When we say complete we mean complete!
You can embed the live chat, support and faq area into any website you like. HelpDesk 3 is fully mobile optimised and responsive for all screen sizes. Modern and fast, easy to use for clients and operators!
Live Chat
Self-hosted
Helpdesk ticketing
Multiple languages
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