Software
We've compiled a list of 79 free and paid alternatives to CloudTalk.io. The primary competitors include Wrike, ZoomInfo SalesOS. In addition to these, users also draw comparisons between CloudTalk.io and Userlike, Kavkom, Freshdesk. Also you can look at other similar options here: Call and Contact Center Software, Call Center Workforce Management Software.
We've compiled a list of 79 free and paid alternatives to CloudTalk.io. The primary competitors include Wrike, ZoomInfo SalesOS. In addition to these, users also draw comparisons between CloudTalk.io and Userlike, Kavkom, Freshdesk. Also you can look at other similar options here: Call and Contact Center Software, Call Center Workforce Management Software.
65
Dynamic work management platform fostering seamless collaboration in task handling, project planning, and document sharing. Perfect for businesses with multiple teams requiring efficient coordination. Track time and manage tasks effortlessly.
78
This B2B sales prospecting software identifies your ideal customer profile and pinpoint ready-to-buy prospects, accelerating both pipeline and revenue generation. Elevate your sales strategy with ZoomInfo SalesOS.
103
Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…
90
Kavkom: Cloud-connected mobile telephony offering prorated billing, unlimited calls, call recording, IVR, voicemail, click-to-call, advanced stats, dedicated manager, number portability, HD voice quality, and virtual numbers. Suitable for mobile age…
88
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
85
Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.
84
OpenPhone is a business phone service that offers features such as a dedicated phone number (local area code or toll-free), unlimited calls and text messages to the US and Canada, customer interaction monitoring, shared mailbox for team communicatio…
83
Nextiva's business phone app provides a complete solution, offering unlimited HD voice calls, video conferencing, SMS/MMS messaging, call routing, advanced voicemail, custom caller ID, screen sharing, and instant messaging in a single app. Take adva…
78
Dialpad Talk, the cloud-based business phone system, ensures seamless team connections on any device. Leverage advanced Voice Intelligence features for real-time transcription, post-call summaries, and seamless integration.
77
Gong.io - conversation analytics and coaching platform that provides call and meeting insights to help sales teams improve communication and close deals more effectively. Using AI to analyze calls, providing feedback on key takeaways, conversation t…
55
CloudTalk is a hosted platform for business telephone communication. It provides the ability to establish and receive calls over the Internet, as well as manage the customer database and interact with customers through various communication channels.
CloudTalk is a hosted platform for business telephone communication. It provides the ability to establish and receive calls over the Internet, as well as manage the customer database and interact with customers through various communication channels.
Windows
Web-Based
Linux
iPad
Mac
Android
iPhone
CloudTalk allows businesses to set up virtual numbers, create groups of operators, record calls, analyze call statistics, and other features aimed at optimizing the processes of conducting telephone conversations in a business environment.
The platform helps to improve the quality of customer service, effectively communicate with customers, and increase the productivity of the team that handles phone calls.
Workflow Management
Who Answered Log
Voicemail Transcription
Voice Customization
VoIP
Virtual Extensions
Virtual Call Center
Unified Communications
Unattended Call Management
Third Party Integrations
Recording
Outbound Reporting
Multiple Scripts
List Management
Inbound Reporting
For Cloud Phone Systems
File Transfer
Fax Management
FTC Compliance
FCC Compliance
Employee Coaching Tools
Data Import/Export
Customizable Caller ID
Conversion Tracking
Conferencing
Call Volume
Call Recording
Call Duration
Call Center Integration
By-Extension Reporting
Automatic Lead Distribution
Audio/Video Conferencing
Answering Machine Detection
Agent Interface
SIP Trunking
Progressive Dialer
Preview Dialer
Power Dialer
Phone Key Input
PBX
Manual Dialer
Call Screening
Call Queues
Call Conferencing
Blended Call Center
VoIP Connection
Online Voice Transmission
Caller Profiles
Call List Management
Call Disposition
Call Transcription
Call Tracking Metrics
Customer Experience Management
Outbound Call Center
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Reporting
Call Logging
Call Center Management
Automatic Call Distribution
Auto-Dialer
KPI Monitoring
Keyword Tracking
Survey/Poll Management
On-Demand Recording
Caller ID
Call Monitoring
Integrations Management
Voice Mail
Queue Management
Automated Routing
Alerts/Escalation
Sentiment Analysis
Multi-Channel Communication
Campaign Analytics
Lead Management
Knowledge Base Management
SMS Messaging
Communication Management
Campaign Management
Process/Workflow Automation
Interaction Tracking
Feedback Management
Archiving & Retention
Multiple User Accounts
Callback Scheduling
Real Time Data
Real Time Monitoring
Real Time Analytics
Quality Management
Purchasing & Receiving
Tagging
Real Time Updates
Real Time Notifications
Commenting/Notes
Role-Based Permissions
Customizable Fields
Collaboration Tools
Performance Metrics
Monitoring
For Small Businesses
Customizable Reports
Customer History
Contact Database
Activity Dashboard
Reporting & Statistics
Remote Access/Control
Real Time Reporting
Mobile Access
Customer Database
Contact Management
Alerts/Notifications
Activity Tracking
Access Controls/Permissions
Reporting/Analytics
User Management
Video Conferencing
Ring Groups
Employee Directory
Call Tagging
Call Routing
Automated Attendant
Call Transfer
Call Tracking
CRM
Text to Speech
IVR/Voice Recognition
API
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